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Help Centre

Everything you need, booking, treatments, therapists and areas.

Home Help centre FAQ

What is your cancellation and refund policy?

Cancel or reschedule free of charge up to four hours before your slot. Inside four hours, or if nobody is at the address for an at-home session, we charge fifty percent of the session fee.

Key highlights

  • 4 hoursFree cancellation
  • FreeTo reschedule
  • 50%Inside four hours
  • SameIf nobody is home

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